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Privacy Policy

Effective Date: March 20, 2026
Business Name: Kratopia
Website: www.kratopiausa.com
 

Kratopia values your privacy. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, submit a contact form, sign up for updates, or otherwise interact with us online.

By using this website, you agree to the terms of this Privacy Policy.
 

1. Information We May Collect

We may collect information you choose to provide directly to us, such as:

  • your name;

  • your email address;

  • your phone number, if you provide it;

  • the contents of any message you submit through our contact form;

  • your preferences when signing up for email updates or newsletters.
     

Our website may also automatically collect certain technical information, such as:

  • IP address;

  • browser type;

  • device type;

  • pages visited;

  • referring website or source;

  • general usage and interaction information collected through cookies or similar technologies.
     

2. How We Use Information

We may use the information we collect to:

  • respond to your questions or requests;

  • provide customer support;

  • send newsletters, promotions, or updates if you choose to subscribe;

  • operate, maintain, and improve our website;

  • understand how visitors use our site;

  • protect the security and integrity of our website;

  • comply with legal obligations and enforce our website policies.
     

3. Contact Forms and Newsletter Signups

If you submit information through our contact form, we may use that information to respond to your inquiry.

If you subscribe to our newsletter or marketing communications, we may use your email address to send promotional or informational messages. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.
 

4. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to help the site function, remember preferences, measure traffic, and improve user experience.

These technologies may collect information about your browsing activity, device, and interactions with the website. Depending on the tools enabled on the site, some cookies may be necessary for site operation, while others may support analytics, personalization, or marketing.

You can manage cookies through your browser settings. If a cookie banner or consent tool is available on our site, you may also use it to adjust your preferences.
 

5. How We Share Information

We do not sell your personal information for money.

We may share information in limited circumstances, including:

  • with service providers that help us operate the website, communications, analytics, or related business functions;

  • with website platform providers and tools used to host or manage the site;

  • if required by law, subpoena, court order, or similar legal process;

  • when necessary to protect our rights, property, safety, website security, or customers;

  • in connection with a business transfer, merger, sale, or reorganization, if applicable.
     

6. Third-Party Services

Our website may rely on third-party tools or services, including website hosting, forms, analytics, social media integrations, maps, or email marketing tools. These third parties may collect or process information according to their own privacy policies.

We are not responsible for the privacy practices of third-party websites or services linked from our website.
 

7. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • respond to inquiries;

  • provide requested communications;

  • maintain business records;

  • comply with legal obligations;

  • resolve disputes; or

  • enforce our agreements and policies.
     

8. Data Security

We take reasonable steps to help protect information submitted through the website. However, no website, transmission method, or storage system can be guaranteed to be completely secure. As a result, we cannot guarantee absolute security.
 

9. Your Choices

You may choose not to provide certain information, but doing so may limit your ability to use some parts of the website or receive certain communications.

You may also:

  • unsubscribe from marketing emails at any time;

  • contact us to request updates or corrections to information you previously submitted, where appropriate;

  • manage cookies through your browser or available site consent tools.
     

10. Children’s Privacy

This website is not intended for children. We do not knowingly collect personal information online from children under the age required by applicable law to provide valid consent.

If you believe a child has submitted personal information through our website, please contact us so we can review and delete it if appropriate.
 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the Effective Date above. Your continued use of the website after changes are posted means you accept the updated policy.
 

12. Contact Us

If you have questions about this Privacy Policy or our website privacy practices, please contact us:
 

Kratopia
5140 Sunset Blvd
Lexington, SC 29072
803-359-0089
 

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